Frequently Asked Questions

Orders are processed within 1–2 business days. Standard shipping takes 5–7 business days, and express shipping takes 2–3 business days. You'll receive a tracking number by email as soon as your order ships.

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. To start a return, contact us through our support page and we'll send you a prepaid shipping label.

Yes, we ship to most countries worldwide. International orders typically take 7–14 business days depending on your location. Import duties and taxes may apply and are the responsibility of the buyer.

You can reach us by email at support@example.com or through the chat widget on our website. Our team responds within 24 hours on business days.

You can modify or cancel your order within 2 hours of placing it. After that, orders enter fulfillment and can no longer be changed. Reach out to our support team as soon as possible if you need to make a change.

Yes, gift wrapping is available at checkout for a small fee. Your order will arrive in a branded gift box with a handwritten note card. Just add your message during checkout.

Once your order ships, you'll receive an email with a tracking link. You can also check your order status anytime by logging into your account and visiting the Orders page.

All products come with a 1-year warranty against manufacturing defects. If something isn't right, reach out to our support team with your order number and we'll make it right.